Browse our collection, select your preferred products, and add them to your cart. Once you're ready, proceed to our secure checkout, enter your shipping details, choose your preferred payment method, and place your order. You'll receive an order confirmation immediately after your purchase.
Once your order is successfully placed, you'll receive an order confirmation via email and WhatsApp, including your order number and purchase summary.
After your order has been dispatched, we'll send your AWB number and tracking link via WhatsApp, along with a shipping confirmation email.
If your order hasn't been dispatched, we'll do our best to update your shipping address.
Please contact our support team as soon as possible with your order number and the correct address. Once an order has been shipped, we're unable to modify the delivery address.
Orders can be cancelled before they are dispatched. Please contact our support team with your order number as soon as possible. Once your order has been shipped, cancellations are no longer possible.
Once your order is shipped, you'll receive your AWB number and tracking link via WhatsApp, along with a shipping confirmation email. You can use the tracking link to follow your shipment until it arrives.
We accept secure payments through UPI, credit cards, debit cards, net banking, and popular digital wallets. All available payment options will be displayed during checkout.
Orders are processed and dispatched within 24–48 hours of being placed, excluding Sundays and public holidays.
For hygiene and safety reasons, opened or used haircare products cannot be returned or exchanged.
If you receive a damaged, defective, or incorrect product, please contact us within 48 hours of delivery with your order number and clear photographs. After verification, we'll arrange a replacement.
Most orders are delivered within 3–7 business days, depending on your location. Delivery timelines may vary slightly during peak seasons or due to unforeseen courier delays. Please Trust us we'r
We're sorry if that happens.
Please contact our support team within 48 hours of receiving your order, along with your order number and photographs of the product and packaging. We'll review your request and resolve it as quickly as possible.
Currently, fHair delivers within India only. We're working towards expanding our shipping destinations in the future.
Yes. fHair is the professional haircare range trusted by the experts at Florian Hurel Hair Couture & Spa. The same formulations used during our signature salon rituals are available for your at-home haircare routine.
Yes. Our products are developed with the needs of hair and scalp in mind and are suitable for a wide range of hair types and textures. Individual product pages include recommendations for specific hair concerns.
Each product page provides detailed guidance on hair type, key benefits, ingredients, usage instructions, and the concerns the product is designed to address, helping you choose the right routine with confidence.
Every product page includes complete information on ingredients, key benefits, usage directions, hair type suitability, and formulation details, making it easy to understand exactly what's inside and how to achieve the best results.
